The Issue: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Staff find it difficult to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased reliance on technical support.

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• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.


• Lost Learning: Classroom-based learning is ineffective over time, leaving staff unsupported when they are working.


• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.